Privacy Policy

Last updated: June 2026

1. Introduction

This Privacy Policy governs the manner in which Oxigim Gym ("Oxigim", "we", "us", "our") collects, uses, maintains and discloses personal information collected from users of our website at www.oxigim.co.za. Oxigim is committed to protecting your privacy in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and applicable South African law. The responsible party for your personal information is Oxigim Gym, Voortrekker Road, Queens Mall, Oudtshoorn, 6620.

2. What Personal Information We Collect

We may collect the following personal information:

  • Your name and surname
  • Your email address
  • Your telephone number
  • Any information you voluntarily submit through our contact form
  • Basic website usage data through analytics tools (if applicable)

3. Why We Collect It and How We Use It

We collect your personal information solely to:

  • Respond to enquiries submitted through our contact form
  • Provide information about our services, membership options and branch locations
  • Improve our website and services based on general usage patterns

We will not use your personal information for any purpose other than the one for which it was collected, without your prior consent.

4. How We Store and Protect Your Information

Your personal information is stored securely on our web hosting servers, which are protected by industry-standard security measures including HTTPS encryption, server-side firewalls and access controls. We take reasonable steps to prevent unauthorised access, disclosure or loss of your data. Only authorised staff have access to personal information submitted through our website.

5. Third-Party Sharing

We do not sell, trade or transfer your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided that those parties agree to keep this information confidential and comply with POPIA. We may also disclose information where required by law or legal process.

6. Your Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Object to the processing of your personal information
  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us at oxigim@oxigim.co.za or call 044 272 7277.

7. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files placed on your device by your browser. They help us understand how visitors use our site so we can improve it. You may disable cookies in your browser settings, although this may affect some functionality of the website. We do not use cookies to collect personally identifiable information without your knowledge.

8. Data Retention

We retain personal information submitted via our contact form for as long as is necessary to respond to your enquiry and for a reasonable period thereafter in case of follow-up communication. We do not retain personal data indefinitely. If you wish to have your information removed from our records, please contact us at the details above.

9. Governing Law

This Privacy Policy is governed by the laws of the Republic of South Africa, specifically the Protection of Personal Information Act 4 of 2013 (POPIA). By using our website, you consent to the collection and use of your information as described in this policy.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: